Keepsake Scrabble Privacy Policy


Privacy Policy



Keepsake Scrabble Privacy Policy


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Keepsake Scrabble website (the “Site”).





Personal Information We Collect



When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as Device Information.


We collect Device Information using the following technologies:


• Cookies – data files placed on your device or computer that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.


• Log files – track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.


• Web beacons, tags and pixels – electronic files used to record information about how you browse the Site.





Order Information



When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including:


• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment details processed securely through our payment providers


We refer to this information as Order Information.


When we talk about Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.





How We Use Your Personal Information



We use the Order Information that we collect to:


• Process and fulfil your orders

• Arrange shipping and provide order confirmations

• Communicate with you regarding your order

• Screen orders for potential fraud or risk

• Provide you with information relating to our products or services where you have opted in


We use Device Information to:


• Help screen for potential fraud or security risks

• Improve and optimise our website

• Analyse how customers interact with our store

• Measure the success of marketing campaigns





Sharing Your Personal Information



We share your Personal Information with trusted third parties to help us operate our business.


For example:


• Shopify powers our online store. You can read how Shopify uses your personal information here:

https://www.shopify.com/legal/privacy


• Google Analytics helps us understand how visitors use our website.

You can read more about how Google uses your data here:

https://www.google.com/intl/en/policies/privacy/


You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout


We may also share your information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.





Behavioural Advertising



We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.


You can learn more about targeted advertising at:


http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work


You can opt out of some advertising services through the Digital Advertising Alliance here:


http://optout.aboutads.info/





Data Retention



When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.





Your Privacy Rights (Australia)



If you are located in Australia, you have the right to access the personal information we hold about you and request that your personal information be corrected, updated or deleted.


If you would like to exercise this right, please contact us using the contact details below.





Changes



We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements or legal obligations.





Contact Us



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:


Keepsake Scrabble

Australia

Email: keepsake.scrabble@hotmail.com